People Operations Specialist F/H Toulouse

Cenareo is the MarTech that puts its expertise in digital signage, smart videos management and screen fleet management at the service of high-impact campaigns. Cenareo supports companies in deploying their customer-shopper and/or employee engagement strategy, enabling them to become their own media. Thanks to its large-scale screen fleet management solution, Cenareo gives companies control over their content, offering national campaign management with the possibility of local intervention and personalization. In 2023, EasyMovie joins Cenareo, giving it a unique positioning by adding video content creation to its range of expertise.

Founded in 2012, we have an exceptional team of 70+ experts located in Paris, Tunis, New-York and Toulouse, our solution is used in 30+ countries, Serving 500+ clients in EMEA & USA. Our global ARR is 7M€.
Among major clients: Celio, St Gobain, Accor, Boulanger, Fitness Park, Volvo, Etam, Engie, Axa

Culture of our company :
Our culture is ultra strong and oriented around:
● The feedback culture (tell people what is wrong to help them improve, tell people what is well done to celebrate successes)
● The customer obsession (we don’t want to be solution provider, we want to team up with our customers and are eager to better understand how they are using our solutions to improve it and help them achieve better results
● The performance mindset (we are always looking for being better individuals and achieving better results) for our team but also through our solutions
● The physical culture (of course remote-work is offered to every employee, but we are looking for individual that want to physically take part in If you want to learn more, you can listen to this podcast with our CEO

What we offer
Hybrid working mode, you can work 3 days at home if you want
2 weeks dedicated to our onboarding program
A competitive health insurance
Meal allowance + individual money pot
"RTT" days
High-quality office spaces supporting collaboration, health and wellbeing
Team building & Company events

This job is for you if:
You seek for an impactful and meaningful job?
You are looking forward to a dynamic and challenging work environment ?
Your motivation is to become better every day?
You seek working with a friendly and committed team?

Watch out ! This job is not so smooth, and here are some of our "uglies" :
We never have time to do everything we would like to do.
We don’t have experts on all issues, so we need to take subjects that are not in our JD and get your hands dirty
We sometime have the bad cop role, because we are guardian of processes and policies
We have to deal with difficult situations emotionally (conflicts, offboarding…)

Still interested? find below all details of the position :

Vision & objectives
Within a 3 people team, you will replace a team member going on new adventures.
You will play a crucial role in supporting the efficiency and effectiveness of our HR department. You will be responsible for a wide range of administrative tasks, ensuring compliance with HR policies and regulations, and contributing to the overall employee experience.

We have a strong HR culture oriented to their employees. We are focused on providing the best work experience to our cenarists, leading them being in performance.
Our CEO has a people-oriented mindset and sees HR team as key to sustain company’s development

Your missions

• Onboarding

  • Coordinate the onboarding process for new hires with TAM, including paperwork, orientation, benefits enrollment

  • Ensure IT and office equipment distribution for the start date

• Payroll and Benefits Administration with help of the manager

  • Process payroll variable data and ensure timely and accurate payment of salaries and wages. You don’t need to be an expert, but understand social law, and payroll concepts.

  • Manage employee benefits programs

  • Maintain employee records and update HR information systems.

• Employee Relations:

  • Handle employee inquiries and address concerns related to HR policies, procedures, and benefits.

  • Prepare and coordinate all meetings with union representatives.

• Offboarding:

  • Improve and implement offboarding procedures and processes.

  • Coordinate the return of company property and equipment.

  • Ensure compliance with all legal requirements related to employee termination.

  • Manage severance pay and benefits administration for departing employees.

• HR Data Management:

  • Maintain accurate and up-to-date employee records and data

  • Maintain accurate and up-to-date company’s IT assets

  • Prepare HR reports and analyses as needed.

  • Assist in the implementation of HR systems and processes.

• Compliance:

  • Ensure compliance with employment laws and regulations, including labor laws, equal opportunity laws, data privacy laws (GDPR), health and safety standards.

  • Develop and implement policies and procedures related to social and legal responsibilities.

  • Maintain necessary documentation and records for audits and compliance purposes.

• HR-related project management

  • Manage HR-related projects, such as implementing new HR systems, conducting employee surveys, redesigning HR processes, organising events...

• Master's degree in Human Resources Management, Social law or Business Administration

• Minimum 3-5 years of experience in a human resources or administrative role in a fast pace environment

• Fluent english

• Strong organizational and time management skills.

• Excellent communication and interpersonal skills, empathy and understanding

• Attention to detail and accuracy.

• Positive mindset

• Strong ethical judgment and integrity, with ability to handle confidential information with discretion

• Good understanding of labor and employment laws and regulations.

• Good Project management skills, including planning, organizing, and execution, managing multiple projects simultaneously.

• Effective problem-solving and decision-making skills.

• Ability to quickly become proficient with new tools

Recruitment process

• Screening interview with the Talent Acquisition Manager

• Interview with the manager, the Head of HR

• Assessment

• Interview with the CEO